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Helpdesk 101

How to transfer data/files with a USB

Greetings SCESD Staff, Please use the provided link to be redirected to the Google Document to access the instructions. https://www.youtube.com/watch?v=1N8-JCXa7d0 (https://www.youtube.com/watch?v=1N8-JCXa7d0) Thank you.

How to transfer data/files with Google Drive

Download and install Download the Mac app by going to the Backup and Sync download page (https://www.google.com/drive/download/) (https://www.google.com/drive/download (https://www.google.com/drive/download/))> read and agree to the Terms of Service. Once the app has downloaded, open installba...

How to transfer data/files with Airdrop

Use AirDrop on your Mac With AirDrop, you can wirelessly send documents, photos, videos, websites, map locations, and more to a nearby Mac, iPhone, iPad, or iPod touch. Share content with AirDrop Open the file that you want to send, then click the Share button in the app window. Or Control-clic...

Zoom Tips for Teacher

Here are some resources for Zoom tips geared toward teachers. Link to YouTube video: https://youtu.be/uHd4Cff4Ha8 (https://youtu.be/uHd4Cff4Ha8) Zoom Article: Zoom-TipsandTricksforTeachers.pdf 437.29 KB (https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/405622)

Zoom for Students

Here is a link to a youtube video from Zoom explaining how to download, join, use the interactive tools & best practices to take while in a zoom meeting. https://youtu.be/wbnyQwsVbiY (https://youtu.be/wbnyQwsVbiY)

MIP: How to add the "WKRM COPIER"

Mission Park School ONLY. The following steps: How to add the "WKRM-COPIER". https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440011 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440020 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440016 https://sal...

How to add a Bizhub Copier

How to add a Bizhub Copier on a MacBook On your Mac, click on the Apple Logo → System Preferences → Printers & Scanners  If Padlock is closed on the bottom-left side of the panel, click on the Padlock and enter the admin credentials: Username: admin Password: doitnow  Click the Add button on the ...

How to Clear the Cache and Cookies

These steps work both on MacBook and Chromebook on the Google Chrome Application. https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558771 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558774 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558776 https...

How to add a Classroom Printer via Printer Cable

How to add a Classroom Printer via Printer Cable (MacBook)  Connect your printer to your MacBook with a Printer Cable  On your Mac, click on the Apple Logo → System Preferences → Printers & Scanners  If Padlock is closed on the bottom-left side of the panel, click on the Padlock and enter the adm...

How to add a Bizhub Copier via IP Address

How to add a Bizhub Copier via IP Address Preface: you will need to obtain the IP address for the Bizhub Copier On the Bizhub Copier:  Click the Menu Button (with the Home Icon) to see the main menu https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/544935 Click on Utility → Device In...

Printing Out Clever Badges (Class Set and Individual Student)

1. Once you've logged into Clever, select Classes on the top right-hand corner https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/1084279 2. Select your classroom https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/1084469 3. [To print the entire class] Click on the Download ...

Group Gator - Google Sheets Extension to Manage Groups

Video Demo: link (https://drive.google.com/file/d/1JdskkdcI8pj3AhtxSQi4hTGXGUhFiRrv/view?usp=sharing) Prerequisite: You need to be a Delegated Manager of the group before you can manage its members. If you are missing access to an email group, please submit a Mojo ticket and we can update your ac...