Students and Parents
What phone number do parents call to request Technology help?
Home Internet Options
The California Department of Education has provided access to discounted offers from leading internet service providers. Learn more about these offers by calling, 1-844-841-INFO (4636) or going to www.internetforallnow.org/get_affordable_internet_today.
Kajeet SmartSpot Info & Troubleshooting
If you cannot access the Internet with your Kajeet Smartspot it may be that you have exceeded your daily data limit. Lookup your device at kajeet.com/status to check the status of your device. Troubleshooting Restart the Kajeet and Reconnect to the Verizon Network. Each Kajeet has a Daily Us...
Keep away from food and liquids. Wash your hands before using. Don't place objects on top of device. Fully charge your device every night. Do not expose to extreme heat or cold. Clean with a soft cloth. What to do when your Chromebook breaks? Contact your school for a replacement.
Can't open Google documents.
Can't open Google Docs or other Google files? Here is what is suggested: Restart your device Clear your Chrome browser's cache Clear your Chrome browser's cookies Be sure you are signed in to only your account in the Chrome browser
How do students get their Chromebook repaired or replaced?
Chromebook support options: Contact your school Submit a support ticket on Mojo Call the Help Desk at 831-784-2272
Zoom for Students
Here is a link to a youtube video from Zoom explaining how to download, join, use the interactive tools & best practices to take while in a zoom meeting.https://youtu.be/wbnyQwsVbiY