Frequently Asked Questions icon

Frequently Asked Questions

Connect and use a second monitor - Windows 10

Microsoft Support - Set up dual monitors on Windows 10 (https://support.microsoft.com/en-us/windows/set-up-dual-monitors-on-windows-10-3d5c15dc-cc63-d850-aeb6-b41778147554) Video - Connecting a second monitor/How to use multiple monitors in Windows 10 (05:21) (https://support.microsoft.com/en-us/...

Connect your Chromebook to a monitor

YouTube Video - Chromebook: How to Connect (Extend Desktop) to Computer Monitor w/ HDMI Cable (2 min.) (https://www.youtube.com/watch?v=y5u0vprp060) Google Help Center - Connect your Chromebook to a monitor (https://support.google.com/chromebook/answer/1060909?hl=en)

How do I check the system status of GoGuardian, Google, etc.?

GoGuardian - status.goguardian.com (https://status.goguardian.com/) G Suite - google.com/appsstatus (https://www.google.com/appsstatus#hl=en&v=status) Clever - status.clever.com (https://status.clever.com/) Illuminate - status.illuminateed.com (https://status.illuminateed.com/) Helpdesk - mojohel...

How to Restore/Archive/Delete Google Classrooms

Please find in the link below how to perform actions within Google Classroom which include: Deleting Archiving Restoring an archived class https://support.google.com/edu/classroom/answer/6149813 (https://support.google.com/edu/classroom/answer/6149813)

Computer won't turn on.

If your computer isn't starting or turning on at all (no lights are blinking, and nothing appears on screen) you probably have a power issue. Double-check all the power connections. Unplug your computer and plug it directly into a wall outlet you know is working, rather than a power strip that ...

Device Request

Greetings SCESD Staff, Attached is our process for drop off and pick up of devices. As a reminder please tape the intake form on each device.  Please call our IT Base of Operation at 831-287-2251  to schedule the device pickup.  Alex will provide an ETA of when the devices will be ready. Plea...

Zoom Tips for Teacher

Here are some resources for Zoom tips geared toward teachers. Link to YouTube video: https://youtu.be/uHd4Cff4Ha8 (https://youtu.be/uHd4Cff4Ha8) Zoom Article: Zoom-TipsandTricksforTeachers.pdf 437.29 KB (https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/405622)

Zoom for Students

Here is a link to a youtube video from Zoom explaining how to download, join, use the interactive tools & best practices to take while in a zoom meeting. https://youtu.be/wbnyQwsVbiY (https://youtu.be/wbnyQwsVbiY)

How to sync your Google Chrome email account

Here is the link to a video that shows you the process. https://www.youtube.com/watch?v=wldzVDZjxsg (https://www.youtube.com/watch?v=wldzVDZjxsg)

Manage Google Meet Attendees with Quick Access

Hosts can control access to their meetings by turning “Quick Access” on or off. By default, this setting will be on. When “Quick access” is on :  Participants in the SCESD domain do not need to knock to request to join the meeting.  Participants joining by phone do not need to knock to request ...

Printing: Single sided

Shortcut Print: Command + P  Select: More Settings Select: Print using system dialogue  Select: Show details Layout/Finish (Change) Print Type: One-Sided Select: "Save Current Settings as Preset..."  This will save the one-sided setting  Future print jobs: Rename the setting change  Once saved th...

Renaissance Learning - Monitor Password

There are two types of monitor passwords within Renaissance Learning:  Reading Quizzes (AR) Star Tests (Reading, Math, Early Literacy) Teachers have access to turn on/off and even customize both monitor passwords for their class within their RenLearning preferences. Below are links to RenLearni...

Who to Contact for Different Programs

https://drive.google.com/file/d/1JSkacCPOmv4w_6sD26eaihy-RWP3KhNZ/view (https://drive.google.com/file/d/1JSkacCPOmv4w_6sD26eaihy-RWP3KhNZ/view)

KAM: How to add the "LNG COPIER"

Kammann site ONLY. The following steps: How to add the "LNG-COPIER"  https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430307 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430308 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430303 https://salinascity...

MIP: How to add the "WKRM COPIER"

Mission Park School ONLY. The following steps: How to add the "WKRM-COPIER". https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440011 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440020 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440016 https://sal...

How to add a Bizhub Copier

How to add a Bizhub Copier on a MacBook On your Mac, click on the Apple Logo → System Preferences → Printers & Scanners  If Padlock is closed on the bottom-left side of the panel, click on the Padlock and enter the admin credentials: Username: admin Password: doitnow  Click the Add button on the ...

How to Clear the Cache and Cookies

These steps work both on MacBook and Chromebook on the Google Chrome Application. https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558771 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558774 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/558776 https...

How to add a Classroom Printer via Printer Cable

How to add a Classroom Printer via Printer Cable (MacBook)  Connect your printer to your MacBook with a Printer Cable  On your Mac, click on the Apple Logo → System Preferences → Printers & Scanners  If Padlock is closed on the bottom-left side of the panel, click on the Padlock and enter the adm...

How to add a Bizhub Copier via IP Address

How to add a Bizhub Copier via IP Address Preface: you will need to obtain the IP address for the Bizhub Copier On the Bizhub Copier:  Click the Menu Button (with the Home Icon) to see the main menu https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/544935 Click on Utility → Device In...

Google Email Signature Template

To create a customized signature for your Gmail, please follow instructions in document below. Video demo will be uploaded soon (: Template: https://docs.google.com/document/d/1AOb-ehauWwhPEbi60tFH2X_-nBq6DPn92vXWV8OuC9g/edit?usp=sharing (https://docs.google.com/document/d/1AOb-ehauWwhPEbi60tFH2X...