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Knowledge Base

How do I check the system status of GoGuardian, Google, etc.?

GoGuardian - status.goguardian.com (https://status.goguardian.com/) G Suite - google.com/appsstatus (https://www.google.com/appsstatus#hl=en&v=status) Clever - status.clever.com (https://status.clever.com/) Illuminate - status.illuminateed.com (https://status.illuminateed.com/) Helpdesk - mojohel...

How to Restore/Archive/Delete Google Classrooms

Please find in the link below how to perform actions within Google Classroom which include: Deleting Archiving Restoring an archived class https://support.google.com/edu/classroom/answer/6149813 (https://support.google.com/edu/classroom/answer/6149813)

Kajeet SmartSpot Info & Troubleshooting

If you cannot access the Internet with your Kajeet Smartspot it may be that you have exceeded your daily data limit. Lookup your device at kajeet.com/status (https://www.kajeet.com/sentinel/status.html) to check the status of your device. Troubleshooting Restart the Kajeet and Reconnect to the ...

Can't open Google documents.

Can't open Google Docs or other Google files? Here is what is suggested: Restart your device Clear your Chrome browser's cache (http://www.google.com/search?q=Google+clear+chrome+cache) Clear your Chrome browser's cookies (http://www.google.com/search?q=Google+clear+chrome+cookies) Be sure you ...

Monitor won't turn on.

Is your computer asleep? Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up.  If no power light is seen on the monitor, try pressing the power button until it comes on.  Check the power cord on both ends. Make sure the end on the m...

Projector will not turn on.

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions: Make sure the power cord is securely connected to the projector and to a working electrical outlet. The projector's buttons may be locked for security. Unlock the buttons...

Google Meet Black Screen & Green Flickering Issue

If you are having issues with Google Meet giving you a black screen or giving green flickering, you can turn off "Use hardware acceleration when available" and this should help resolve the issue. This process is ONLY for Macbook users, does not apply if you are using a Chromebook. Here are the st...

Zoom Tips for Teacher

Here are some resources for Zoom tips geared toward teachers. Link to YouTube video: https://youtu.be/uHd4Cff4Ha8 (https://youtu.be/uHd4Cff4Ha8) Zoom Article: Zoom-TipsandTricksforTeachers.pdf 437.29 KB (https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/405622)

Zoom for Students

Here is a link to a youtube video from Zoom explaining how to download, join, use the interactive tools & best practices to take while in a zoom meeting. https://youtu.be/wbnyQwsVbiY (https://youtu.be/wbnyQwsVbiY)

Create user account on MacBook and transfer data

SCESD Staff, For direction on how to add a new user account on a MacBook, Please follow the steps outlined in the document below for the instructions. https://bit.ly/3p8q1gV (https://bit.ly/3p8q1gV) For directions on how to TRANSFER data choose which method you would like and click on th...

How to sync your Google Chrome email account

Here is the link to a video that shows you the process. https://www.youtube.com/watch?v=wldzVDZjxsg (https://www.youtube.com/watch?v=wldzVDZjxsg)

Printing: Single sided

Shortcut Print: Command + P  Select: More Settings Select: Print using system dialogue  Select: Show details Layout/Finish (Change) Print Type: One-Sided Select: "Save Current Settings as Preset..."  This will save the one-sided setting  Future print jobs: Rename the setting change  Once saved th...

Save Printer Settings under 1-side or 2-side

Here is a step-by-step process on how to save your 1-sided or 2-sided preset printing setting. https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/357248 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/357249 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/...

Who to Contact for Different Programs

https://drive.google.com/file/d/1JSkacCPOmv4w_6sD26eaihy-RWP3KhNZ/view (https://drive.google.com/file/d/1JSkacCPOmv4w_6sD26eaihy-RWP3KhNZ/view)

KAM: How to add the "LNG COPIER"

Kammann site ONLY. The following steps: How to add the "LNG-COPIER"  https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430307 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430308 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/430303 https://salinascity...

MIP: How to add the "WKRM COPIER"

Mission Park School ONLY. The following steps: How to add the "WKRM-COPIER". https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440011 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440020 https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/440016 https://sal...

How to add a Bizhub Copier

How to add a Bizhub Copier on a MacBook On your Mac, click on the Apple Logo → System Preferences → Printers & Scanners  If Padlock is closed on the bottom-left side of the panel, click on the Padlock and enter the admin credentials: Username: admin Password: doitnow  Click the Add button on the ...

Printing Out Clever Badges (Class Set and Individual Student)

1. Once you've logged into Clever, select Classes on the top right-hand corner https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/1084279 2. Select your classroom https://salinascityk12caus.mojohelpdesk.com/api/v3/mojo_files/1084469 3. [To print the entire class] Click on the Download ...

Free Microsoft Office 365 for Educators

Students and educators at eligible institutions can sign up for Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your valid school email address to get started today. Website: https://www.microsoft.com/en-us/e...

Setting Up Your Canva Account

Setting Up Your Canva Account Our District has recently launched Canva for Education district-wide! With Canva for Education, you can create education presentations, lesson plans, worksheets, reports, posters, and more. Everyone with a District Email Address will receive all the benefits of Canva...

Google Email Signature Template

To create a customized signature for your Gmail, please follow instructions in document below. Video demo will be uploaded soon (: Template: https://docs.google.com/document/d/1AOb-ehauWwhPEbi60tFH2X_-nBq6DPn92vXWV8OuC9g/edit?usp=sharing (https://docs.google.com/document/d/1AOb-ehauWwhPEbi60tFH2X...